I recently got a new MacBook computer to replace my unfortunately deceased Powerbook G4. It might not be as slick as its silver predecessor, but it’s at least three times as powerful! And its main purpose is to be used for tethered shooting to capture and archive images while on location as I already have my retouching station at home. So I started installing various drivers and programs, the most important being the Canon Eos Utility remote capture program which I often use on location and in studio. That’s where the problem occurs…

I usually simply connect the camera and the program detects it. But I was getting this weird message telling me that there was a communication problem because an image is being displayed on the camera’s LCD monitor… But there isn’t any image displayed!? First reaction was to update the program to the latest version. Still not working. Next reaction is to update the camera’s firmware. But it still wouldn’t work. Very frustrating…

Then I realized it was the first time I was running this program under Leopard. Could it be? So I started to look at different forums for info and finally found the answer here. So what’s the answer? Well you have to trick the computer. You display an image on the camera, then you connect it so the program will give you the error message, then you take off the image from the display, and miraculously the camera connects! That’s how I’ll have to work around the problem until Canon issues an update for Leopard!